We build AI-powered tools around your own data and processes, with attention to accuracy, privacy and how the system will be monitored.
The challenge
Generic AI tools do not know your business, and trying them without a plan raises concerns about accuracy, privacy and reliability.
Our solution
We define a specific use case, connect the model to approved data, test its answers against real questions and put monitoring and access controls around it.
What’s included in Custom AI Solutions
AI-powered business tools
Focused tools for a defined job.
Knowledge assistants
Assistants that answer from your approved documents.
Retrieval-augmented generation (RAG)
Ground answers in your content where appropriate.
Internal document search
Find information across files and knowledge bases.
Business data interfaces
Ask questions of your data in plain language.
AI-enabled customer support
Assist agents or customers with accurate answers.
Workflow automation and model integrations
Connect models and third-party AI services to your systems.
Evaluation, privacy, security and monitoring
Test quality, limit data exposure and watch behavior in production.
Business benefits
- Relevant answers. Responses grounded in your information.
- Controlled risk. Testing, access limits and monitoring.
- Time saved. Staff find answers faster.
- Flexible foundation. Swap or add models as needs change.
Practical use cases
- An internal assistant for policies and procedures
- Search across contracts or technical documentation
- A support assistant that drafts replies from a knowledge base
- Natural-language reporting over business data
Implementation process
Scope users, data and success criteria.
Build a small version and test with real questions.
Add evaluation, security and monitoring.
Release, observe and refine.
Related services
Custom AI Solutions: common questions
Language models can produce errors. We reduce the risk with grounding, evaluation and human review, but cannot eliminate it.
We choose providers and settings based on your privacy requirements and document them. Discuss any compliance needs early.
Yes, typically via retrieval over approved sources.
We select models based on task, cost, privacy and availability.
Talk to us about Custom AI Solutions
Share your goals and current setup. We will respond with questions and next steps, with no obligation.